My favorite book, How to Win Friends and Influence People (by Dale Carnegie), changed my life. I read during my Junior year of college while working a 6-month internship in New Jersey. I was far away from home and looking to connect with as many people as possible in a new area. This book taught me what it means to build meaningful relationships with people. I have read it 6 times... and for good reason.
Here are the most crucial takeaways from the book. These concepts have greatly impacted the way I connect with people in my job, and in life:
The most important word to someone happens to be their own name. Any spoken message carries a greater meaning when a specific name is attached to it. I have used this concept in my sales presentations, and I find people are more engaged and influenced by what I am saying.
There will always be someone that is knowledgeable about something you are not. If you are eager to find that passion in other people and let them talk to you about it, they will enjoy your company... and you will learn new information in the process.
T*he ability to think in terms of the other person's point of view will always serve you well in any professional capacity*. The other person needs to know that you consider their feelings as important. This will build trust with the person, and they will open up to you.
Praising the someone's slightest improvement will inspire them to maximize their own unique skills and treasures. The more confidence you place in other people, the greater effect of your own influence.
I would recommend this book to anyone who is trying to get ahead of life or improve his or her own emotional intelligence.